Shipping and duties
What you pay
The price you see is the price you pay. Shipping to any address in the USA and import duties are already in your price. Nothing is added at checkout, and there is no customs bill at delivery.
Timeline
Production: 25 to 30 business days once your order and art are confirmed. Delivery: 5 to 7 days after your order ships. Plan for about 6 to 7 weeks from order to door. These are estimates; if anything changes, we email you before the date.
Where we ship from
Your order is made in our own factory in Brazil (900,000+ caps produced in 2026) and ships to your door with duties paid by us. Our prices are for delivery to addresses in the USA.
Tracking and lost packages
You get a tracking link by email when your order ships. If a package is lost or arrives damaged in transit, email us and we resolve it with the carrier.
Address
Check your shipping address at checkout. If you spot a mistake, email us right away; we can change it until the order ships.
Contact
hatdropsusa@gmail.com
Mon to Fri, 7 am to 5 pm ET (6 am to 4 pm ET in winter)
Drops LLC
2831 St. Rose Pkwy, Suite 244, Henderson, NV 89052