Terms of sale
Who you buy from
Drops Union is operated in the USA by Drops LLC, 2831 St. Rose Pkwy, Suite 244, Henderson, NV 89052. Products are made in our own factory in Brazil.
Orders and prices
Prices are in US dollars and include customization, shipping to US addresses and import duties. The price per unit depends on the total quantity of the same model in your order, as shown on each product page. Your order is confirmed when payment goes through.
Your artwork
You confirm that you own or have permission to use every logo, name and image you upload. We do not reproduce third-party brands, sports teams or characters without authorization, and we may cancel and refund an order that does. You keep all rights to your artwork; we only use it to make your order.
Production and delivery
Production takes 25 to 30 business days after your order and art are confirmed, and delivery takes 5 to 7 days after shipping. These are estimates, not guaranteed dates. Small variations in color, size and placement are normal in custom manufacturing.
Defects
If there is a manufacturing defect, we remake your order or refund your money. See the remake and refund policy for what is covered and how to claim within 7 days of delivery.
Liability
Our responsibility for any order is limited to the amount you paid for it.
Contact
hatdropsusa@gmail.com
Mon to Fri, 7 am to 5 pm ET (6 am to 4 pm ET in winter)
Drops LLC
2831 St. Rose Pkwy, Suite 244, Henderson, NV 89052